For direct client keys, returns usage for the associated company. For ATS keys, returns aggregated usage across ATS-managed companies. Test conversations (created with isTest=true) are excluded from billing and usage summaries.
Retrieves usage statistics for the API key’s company: total minutes or credits consumed, the number of conversations, and a breakdown by cost key. Behaviour differs between regular API keys and ATS integration keys, and between companies on the minutes and credits billing systems.
The get usage endpoint provides read-only access to billing and usage information. For regular API keys, it returns usage for the associated company. For ATS keys, it returns aggregated usage across all companies managed by that ATS key.Each company in the response carries a billingSystem field indicating which unit it is billed in:
"minutes" — legacy call-minutes accounting. totalMinutesUsed and breakdownByCostKey[].minutesUsed are populated; totalCreditsUsed and creditsUsed are omitted entirely.
"credits" — per-product credits accounting. totalCreditsUsed and breakdownByCostKey[].creditsUsed are populated; totalMinutesUsed and minutesUsed are omitted entirely.
companies: Array of company-level usage (single item for regular keys, multiple for ATS keys).
billingSystem(per company): Either "minutes" or "credits".
totalMinutesUsed: Total call minutes consumed in the period. Present when at least one company in scope is on the minutes billing system; omitted otherwise.
totalCreditsUsed: Total credits consumed in the period. Present when at least one company in scope is on the credits billing system; omitted otherwise.
totalInterviews: How many conversations ran. The field keeps its original name — see Resource names — as does the interview_minutes cost key.
breakdownByCostKey: Array of usage buckets. Each entry includes costKey and events, plus minutesUsedorcreditsUsed depending on the company’s billing system. Cross-system fields are never present in a per-company breakdown.
Total minutes used across all minutes-based companies in the selected period. Omitted entirely when no managed company is on the minutes billing system.
Total credits used across all credits-based companies in the selected period. Omitted entirely when no managed company is on the credits billing system.
Example:
3000.5
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