A contact’s documents are what an agent can look up about the specific person it is calling — their CV, a cover letter, application notes. They live in the same knowledge base machinery as an agent’s documents, and the response has the same shape, with one addition: source.
source
Meaning
UPLOAD
A file attached through this API or the dashboard. Can be renamed, deactivated and deleted.
CV
Produced by InstaView from the contact’s processed CV. Appears once the CV has been processed; can be deactivated, but not renamed or deleted here — delete the CV instead.
limit is the per-contact cap on uploaded documents (5). The CV document does not count towards it.
Listing a document does not mean an agent will see it. One switch decides: the agent has contextConfig.useContactContext enabled — the agent author’s intent to draw on what the platform knows about the person it is calling.With it on, the contact’s active documents are attached to the call as the candidate knowledge base, and the agent’s prompt gains one sentence telling it the documents exist and may be looked up — never read aloud. With it off, the call runs exactly as it did before, documents or not.
The CV document’s fileName is the name of the file that was uploaded for processing; what the
agent can look up is the anonymized text of that CV — names, contact details and employer
names replaced with generic terms — not the original file, which InstaView does not keep.
Maximum uploaded documents the resource may hold: 10 for an agent, 5 for a contact. A contact's CV document does not count towards it.
Example:
10
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